Getting Started

GETTING STARTED

ORDERING YOUR SUPPLIES FROM PREMIER GROW

Premier Grow LTD has been supplying the Hydroponic industry with high quality products and top-level customer service since 2010. You can rest assured that when you order with us you'll receive the same great service online as you get in store.

 

BUYING ONLINE

When buying online we do require information such as a delivery address, name and payment details. We value your privacy above all else and your personal details will never be passed on to any third party and your payment details are never stored on our systems.

 

CAN I SEND PARCELS TO ANYWHERE OTHER THAN MY BILLING ADDRESS?

In short, yes you can.

 

CAN I AMEND AN ORDER ONCE IT'S BEEN PLACED?

It is possible to amend an order before it's been dispatched (you'll know when it's left our warehouse as you'll get a dispatch confirmation by email and SMS message if you've given us your phone number).

If you want to amend an order, give us a call on 01162697580 as soon as possible and we'll be happy to help.

Once your order has been dispatched, we can't amend it so will have to go through the refunds and returns process. Information on that can be found here: Refund Policy

 

CAN I CANCEL AN ORDER?

Yes you can, if you get in touch with us on 01162697580 before your order is dispatched we can cancel and refund your order no problem.

Once your order has been dispatched, we can't cancel it so will have to go through the refunds and returns process. Information on that can be found here: Refund Policy