Shipping, Returns & Delivery Info.
Shop with complete confidence
Browse our catalogue of high-quality Hydroponic products, specifically selected by us to give you the best products for the best prices. Simply add your items to your shopping cart, shipping will be calculated automatically and your products will arrive direct to your door in two shakes of a lambs tail. Orders made before 3pm will be shipped out same day, orders after 3pm will be shipped out the next working day. These will be dispatched either by Royal Mail, Fedex or Pallet Delivery depending on your order size. Goods will only be dispatched once payment is received in full.
We understand discretion is key, all of our packages are packed in store and wrapped, with no company branding or any indication to the packages contents, ninja style!
Our shipping costs are some of the simplest around, offering a Free Delivery option for orders over £90, excluding heavy goods (soils, coco etc.) and a flat rate for orders under that, ensuring you're not paying over the odds for postage and packaging on any of our products.
If you are not satisfied with your purchase you can return your order (responsibility for returns is that of the customer, inc. shipping) within 14 days of receiving your goods. Please just re-package as sent and we'll refund your cash as soon as we receive your order back.
If your product is faulty upon arrival please contact us on 0116 2697580 and we'll discuss what options are available.
At Premier Grow, we want to make your shopping experience as easy and as straight forward as possible, if you have any other questions please contact us to speak to a member of our team either by email email@example.com or call 01162697580.